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○	Quick 2-4 hour response time on equipment failures. Actual statistics show that 80% of all our calls are responded to within 2 hours.

○	Locally dispatched service technicians, who are assigned to your account from our central office in Harrisburg, PA. Most problems are rectified immediately because our technician’s vehicles are stocked with over $10,000.00 in parts and supplies.

○	Quick next day supply delivery out of our central location!

○	FREE Loaners if one of your systems needs to be bench serviced (a similar replacement will be temporarily installed to ensure uptime). We also offer The Panasonic Quality Guarantee.

○	Factory-trained courteous technicians. In order to maintain compliance with the highest of standards by our manufacturers, our technicians graduate with 95% or better completion ratings at all, new model, training classes.